Essentials of Workplace Professionalism Certificate (EWPC)

Introduction:

Workplace professional requires the right behaviours, skills and approach to work as well as understanding and adhering to a set of expectations, guidelines and standards. This is an essential part of the impression we give to others and directly impacts the trust others have in us as well as our prospects.

Objectives:

The course has the following objectives:
(1) To reflect on and better live up to your organisation’s values and expectations.
(2) To better understand what constitutes unacceptable behaviour, including harassment and bullying, in the workplace.
(3) To reduce ambiguity about the nature of employee and management requests and what makes requests or accommodations reasonable.
(4) To reinforce ideas about professionalism and professional behaviour.
(5) To be able to evaluate and create Codes of Conduct.

Outcomes:

By the end of this course, you will:
(1) Have advanced your professionalism overall and understanding of what constitutes (and does not constitute) professional behaviour.
(2) Be able to better demonstrate your own professionalism in your working context.
(3) Be better able to handle requests and avoid misunderstandings or similar issues.
(4) Be able to identify and avoid any negative behaviours in the workplace.
(5) Understand and have evaluated numerous dimensions of a Code of Conduct.

Total Learning Hours:

This course will take approximately 60 hours to complete.

Target Audience:

The course will be of interest to anyone who:
- needs to better understand the concepts of workplace professionalism
- wishes to demonstrate their understanding of professionalism
- needs to understand what could constitute unacceptable workplace behaviour
- needs to address requests from managers and staff
- needs to follow or create a Code of Conduct to better display workplace professionalism to stakeholders

Content:

The course has the following content:
- your organisation’s values and expectations
- creating job descriptions and considering scope
- understanding unacceptable behaviours
- forms of harassment
- harassment versus bullying
- addressing requests from management
- making accommodations for staff
- what is professionalism?
- assessing and evaluating Codes of Conduct

Assessment:

The course is project-based and you will submit a portfolio of your work created throughout the course for assessment.

Fee - special rate for this month's featured programme:
£249 (GBP) / €299 (EUR) including preliminary interview, course materials, assessment and certification.

Regular fee:
£299 (GBP) / €349 (EUR) including preliminary interview, course materials, assessment and certification.